Smooth Collaboration Migration
For example, by March 2020, the Microsoft team, an integration option we offer to our customers, shot 44 million users. By April 2020, the teams reached 75 million users. And by October, it has climbed to 115 million – and remains one of the leading enterprise platforms for connecting users in remote locations. Organizations are also heavily relying on programs such as Zoom, Slack and Vibex to keep team members tactile and productive.
At this point, your organization may consider migrating to one of these platforms. Nevertheless, there are some important considerations to keep in mind to ensure optimal results.
1. Round up your Admins and Users
Chances are that your enterprise has a fragmented messaging framework, in which teams use different platforms to communicate. This is a good time that you are currently using your organization, and determine if and where and whether a solution can be extended. For example, sales can use Zoom for video, while customer support uses Microsoft teams for chat collaboration, and you may have another solution for your voice communication. After understanding the use cases you can take full advantage of communication and collaboration from these vendors vs. single solutions. A proposed tool may or may not be the most cost-effective solution, so it is essential to understand how your business has to communicate and collaborate.
Bring your users and IT administrators together and create a deployment committee to determine where different platforms can make sense in the enterprise. You may find that some platforms perform better in some environments and user groups than others.
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For example, some teams may be able to achieve using bare-bones platforms with limited tools. Other teams may need advanced collaboration centers to share files and notes and collaborate with each other.
During this meeting, you should also outline possible friction points and technical considerations to ensure a smooth stay.
2. Set Policies
You can proceed with a situation where multiple teams can create and manage deployments. Set clear governance policies to avoid operational and safety issues down the road.
For example, Microsoft provides various governance tools for teams, allowing you to control things such as how teams are named and categorized, who can create teams, and whether guests are allowed . Competitive solutions can provide more or less capacity, so it is important to decide what type of inspection you will need before evaluating the equipment.
3. Optimize and secure your cloud
Next, you want to analyze and optimize your entire cloud environment. Talk to your administrator about where the email and file reside – and consider the correlation of specific platforms with the appropriate cloud system. Make sure your new platform has the right supporting cloud environment. If you still have applications hosting in your own data center or a third-party data center that your employees need to access a VPN, there may be a better way to enable their productivity.
If so, you should consider using the desktop as a service (DaaS) solution so that your app can be delivered securely to any location. In this way, end-users can enter secure machines and access applications or data rather than go live on their machines or take advantage of complex secure VPNs to access.
4. Upgrade your voice quality, workflow integration and more
Look for opportunities to step up the stage for better results. For example, the Microsoft team makes it very easy to integrate additional services and has hundreds of apps to explore. One thing to consider is that the platform does not provide great native voice functionality, and users often complain about poor quality on calls. We’ve found that you can easily grow teams using third-party enterprise business voice services in conjunction with Microsoft’s infrastructure. In doing so, you can ensure crystal clear calls and get maximum flexibility.
It is also important to understand if you need any IoT integration to manage your business. This can be anything from integration with overhead paging systems to door strike / telephony integration or integration of older analog devices. Although these may not natively fall into potential solutions, if you need to support them, they can be managed by choosing a telephony partner that works with the solution you choose.
Connected worker apps can include essential notifications, mass notifications, employee alerts, curbside service, and CRM integration, and are designed to provide better control over your unique workflow through your communication. These applications are not necessarily originally supported in the solution of your choice. However, by using solutions from companies that work to integrate the tools, you can advance productivity and accountability for your business.
5. Test your platform before deployment
Before deploying to a platform in the enterprise, it is a good idea to test it in a small and controlled setting.
Approach different user groups, and identify users who may benefit from the new platform. Have your IT department deploy it, and test the platform for quality and reliability.
If the platform is a success and enjoys a user experience, consider integrating the platform into that entity and move on to another. It accomplishes a few things. First, it lets your IT team educate users and explain the benefits of migration and the platform it provides. It also gives administrators the ability to identify potential areas of friction and make changes to avoid potential disruptions.
6. Deploy
Once you complete all the above steps, only one thing remains deployed throughout your organization. Your employees will be more comfortable and productive when you make time for new collaboration solutions according to these guidelines. And in the long run, you must have set your business up for ongoing success as remote work and team collaboration become even more important for daily tasks.
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